General terms and conditions of sale
The present General Terms and Conditions of Sale (the “Terms and Conditions”) are concluded between HARMANDI (“THE SELLER”) and any non-trading individual (“THE USER”) wishing to make a purchase on the site.
Before placing an order, the user declares that he/she has read the following provisions and expressly accepts the terms set out below.
Placing an order implies the user’s full and unreserved acceptance of the present Terms and Conditions. They constitute the sole contractual document binding on the parties, to the exclusion of any other document, prospectus, catalog or photograph, on any medium whatsoever, which are for information purposes only. The present General Terms and Conditions are available on the Site, where they can be consulted directly, and can also be communicated on request by telephone, e-mail or post.
The SELLER reserves the right to modify the General Terms and Conditions. They will be applicable as soon as they are put on line to all orders placed after that date.
CHILD PROTECTION
The purchase of Products is reserved for persons with the capacity to contract within the meaning of articles 1123 and 1124 of the French Civil Code.
The Products governed by these Terms and Conditions are those shown on the Website. They are offered while stocks last.
The SELLER endeavors to present photos of the items as faithfully as possible, but these remain non-contractual, as the nuances of color and the rendering of materials presented on the screen may differ from reality, depending on the lighting or resolution of the USER’S screen. The SELLER shall not be held liable for any errors or omissions in this presentation.
A pre-order item is one that is not immediately available.
The estimated delivery date is indicated in each product sheet.
Why pre-order a model?
The advantage of a pre-order is that it allows you to reserve a product as a priority.
These items are often limited to very few copies, and some highly sought-after pieces are sold out even before they arrive in stock!
How reliable is the date of a pre-ordered product?
The manufacturer may postpone the release of a model. However, the shipping date indicated in the descriptions includes a wide reception time range (products are expected to arrive several days before).
Harmandi Ltd cannot be held responsible for any delays or cancellations by the manufacturer.
Payment for a pre-ordered product :
Payment by Paypal or credit card.
Pre-order cancellation :
If, in exceptional circumstances, the pre-order cannot be honoured, due to reduced production quantities compared with forecasts, release cancelled by the manufacturer, etc.,
Harmandi Ltd cannot be held responsible and will refund your pre-order in full.
For payment by credit card :
The refund will be made directly to the credit card used to make the purchase.
For payment by PayPal:
The refund will be made directly to your PayPal account through which you made your purchase.
Delivery :
Products are dispatched once the pre-order has arrived in stock.
Product dispatch dates are given for information only and are communicated by Harmandi Ltd.
It is possible to group a pre-order item with items that are already in stock. Your entire order will be delivered only when the pre-order item is available on our premises.
Important information:
We are of course not responsible for any delays on the announced dates. If new dates are given, we will make sure to modify them as soon as possible on the product sheet.
Thank you for your confidence!
Product offers are valid as long as they are visible on the Site, subject to availability.
In the event of unavailability of a Product, the user will be informed as soon as possible. The user will be able to choose between a refund or wait for the seller to restock.
Product prices do not include delivery charges (postage, packaging and parcel preparation in accordance with the amounts in force). The amount of delivery charges will be specified on the order form before the order is validated.
If one or more taxes or contributions, notably environmental, are created or modified, either upwards or downwards, this change may be reflected in the sale price of the Products on the Internet Site and on the various sales media.
However, the price may not be modified once the User’s order has been validated.
The USER places an order online.
The USER has the choice between creating an account on the seller’s site or ordering as a “Guest”, which avoids the creation of an account (in this case, the USER receives all useful information on the e-mail address he/she has chosen).
The data recorded by the SELLER when the order is placed constitutes proof of the transactions between the SELLER and the USER.
In certain cases, such as non-payment, incorrect address or other problems with the user’s account, the seller reserves the right to block the user’s order until the problem has been resolved.
Once the basket has been validated, the user must accept the General Terms and Conditions, choose the delivery address and method, and finally validate the payment method. This last step formalizes the sales contract between the seller and the user.
The seller will acknowledge receipt of the order as soon as it has been validated by sending an e-mail.
The USER may pay for purchases either with PayPal or with SystemPay. By choosing payment via PayPal, the USER can pay without having to create an account or, if not, will be automatically directed to his PayPal account. Once the PayPal payment has been validated, the USER can complete his order on the Website.
secure payment by credit card :
Banque Populaire Atlantique secures your credit card purchases on the Internet with the 3D-Secure system. The principle is simple: at the time of payment, you enter the usual payment information on pages bearing the Verified by Visa or MasterCard SecureCode and PCI DSS (Payment Card Industry Data Security Standard) logos. The latter is a data security standard for the major payment card groups such as Visa, MasterCard, American Express, Discover and JCB.
PAYPAL:
Use PayPal to pay for your purchase. If you don’t receive your item, or it doesn’t match the seller’s description (different color, broken item, etc.), PayPal can refund you. This protection is free and valid in France and abroad (see conditions).
How do you go about it?
To report a dispute, log in to your PayPal account. You have 180 days from the date of payment. If the seller does not respond or if you do not find an amicable solution, you can transform the dispute into a claim within 20 days. By opening a claim, you are asking us to make a decision on your behalf. We will then review your case and verify your eligibility for a refund in accordance with our Terms of Use.
Terms and conditions
All items that can be shipped and are not prohibited by law can be covered. Here are some examples of cases where we will intervene: you bought a book but received a DVD, you bought a new item but received a second-hand one, you bought 3 items but received only 2, the item was damaged on delivery, important parts of the item are missing (not mentioned by the seller), you bought a genuine item but received a counterfeit. If the seller was accurate in his description but the item is not to your liking, Purchase Protection does not apply.
Program exclusions
Purchase Protection does not cover real estate, vehicles or items not authorized by our regulations (and generally prohibited by law). Payments for hand-delivered items and the sending of money between relatives are also not covered.
We protect your account
You are not responsible for unauthorized purchases made from your account if you report an eligible incident within 60 days. This means that in the event of unauthorized use of your account, we can reimburse you.
Refunds in the event of problems
In the event of an unauthorized transaction with your PayPal account, you are not liable for the purchase if you open a dispute within 60 days. If you have a problem with a seller, you can also ask us to intervene. If your purchase meets our Protection conditions, we will refund you.
A responsive support service
In the event of an unauthorized transaction, a complaint or any other difficulty you encounter, we’ll help you find a solution. Contact our Customer Service department.
More info: https://www.paypal.com/
The seller ships products via the DPD carrier services for France. The seller ships its products within 48 hours following receipt of the order. However, the seller cannot guarantee the delivery time, as this depends on the carrier’s conditions.
The SELLER reserves the right to change the delivery method according to the contracts established by the carrier.
However, should these conditions change, the USER will not pay any additional charges in relation to his initial order.
In the event that the Product(s) cannot be delivered, it will be returned to the SELLER and it will be the USER’s responsibility to contact the SELLER to schedule a new delivery.
Products are subject to the following legal warranty conditions: With regard to conformity: to the provisions of Articles L. 211-4, L. 211-5 and L. 211-12 of the French Consumer Code, which apply only to natural persons who are consumers and not professionals.
With regard to latent defects: to the provisions of Article 1641 of the French Civil Code and Article 1648 paragraph 1 of the French Civil Code.
The Products are guaranteed against any defect resulting from faulty material, manufacture or design.
The defect must be reported within 14 days of receipt of the Product. After 14 days, the warranty will not be applied.
Our warranty is excluded in the event of defects caused by:
– negligence, overloading or misuse of the product
– perforation of the product by an external object or element
– any use of the product other than that for which it was designed.
If, despite the best efforts of the SELLER to satisfy the USER, the USER is not satisfied with his or her purchase, in accordance with article L.121-20 of the French Consumer Code, the USER has a period of fourteen (14) days from the day after he or she takes possession of the goods to return the Product(s) ordered for an exchange or refund. The cost of returning the Product(s) shall be borne by the USER.
This right of withdrawal may not be exercised if the Product(s) has (have) clearly been used. Any damaged and/or opened product will be charged to the USER and will not be returned or exchanged.
The SELLER undertakes to reimburse to the USER who has exercised his right of withdrawal the sums paid as soon as possible and at the latest within fourteen (14) days following the exercise of the right of withdrawal.
In the event of a defect noted on the product upon receipt, the USER must contact customer service within a maximum of 14 days following the date of receipt of the package and provide photos of the damage noted. An exchange will then be proposed or a refund, if applicable.
The USER must contact the SELLER before returning the Products. Products must be returned in their original packaging to the address provided by the SELLER.
Return address
La Ruche Logistique / HARMANDI
Voie Communale 4
21320 CREANCEY
France
The USER will have to put his order number and name in evidence for a faster treatment.
The return for an exchange of a defective product will be in charge of the SELLER provided that the product is turned over in the 14 days following the date of reception of its goods. After 14 days, the product will not be returned or exchanged.
Once the product has been returned and STE HARMANDI has noted the defect, the return costs will be reimbursed by the SELLER, provided that the fourteen-day period has been respected. The customer must send a photo of the return slip or an invoice to be reimbursed.
If you paid with your Paypal account , a shipping refund offer is available here.
The SELLER undertakes to describe the products sold on the Website as accurately as possible.
The SELLER shall not be held liable in the event that the non-performance of its obligations is attributable either to the unforeseeable and insurmountable act of a third party to the contract, or to a case of force majeure as defined by French case law. The USER undertakes to comply with the instructions for use enclosed with the Product.
Products are sold under reservation of ownership: the SELLER retains ownership of the products until payment of the full price in principal, interest, costs and accessories.
Custody of the Products is transferred to the user upon delivery of the Products.
In the event of total or partial non-payment of the price on the due date for any reason whatsoever, by express agreement, the SELLER has the right, without prior formal notice, to physically repossess the Products at the user’s expense, risk and peril. Payment shall be deemed to have been made when the price is actually received.
All elements of the Website, whether visual or audio, including the underlying technology, are protected by copyright. Similarly, the trademarks, logos, designs and models featured on the Website are the exclusive property of the seller. Their disclosure shall in no way be construed as granting any license or right to use said trademarks and distinctive elements protected by copyright. They may not therefore be used under penalty of infringement.
Thus, none of the documents originating from the Website may be copied, reproduced, republished, downloaded, posted, transmitted or distributed in any way whatsoever.
However, it is possible to download a copy of the documents onto a computer for the User’s personal use and solely for non-commercial purposes, provided that the User does not modify the information contained therein and that he/she keeps all copyrights and other proprietary notices intact. Modification of these documents or their use for any other purpose constitutes an infringement of the SELLER’s intellectual property rights.
Placing an order with the seller implies the transmission by the User of personal nominative data essential to the processing of the request.
In accordance with the French Data Protection Act (Loi Informatique et Libertés), the User has the right to access, rectify and delete personal data upon written request by e-mail or post. The information collected is reserved for the operation of the Site and is strictly confidential. The file has been declared in accordance with the requirements of the French Data Protection Act no. 78-17 of January 6, 1978, amended by Act no. 2004-801 of August 6, 2004 (no. 1706686V0).
The Vendor makes every effort to ensure the integrity and confidentiality of data entered and transmitted by the User. However, technical failures, manipulation or loss of data cannot be ruled out.
The SELLER reserves the right, for the purposes of using its Site, to place “cookies” on the User’s computer and to access them.
The “cookie” does not enable the SELLER to identify the user; however, it records information relating to the user’s computer browsing on the Site (the pages consulted, the date and time of consultation, etc.) which may be read during subsequent visits to the Site.
The USER may refuse to accept cookies by configuring his or her browser accordingly.
As each browser is different, the USER is advised to consult the help section of his or her browser to set the parameters for accepting cookies.
The SELLER is not in a position to guarantee the constant availability of the Site.
The SELLER cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion, the presence of computer viruses or other involuntary problems.
applicable law and jurisdiction
The General Conditions are subject to French law. In the event of a dispute, the USER shall first contact the SELLER to find an amicable solution. Failing this, the competent courts are the French courts. The Website complies with French law, and in no case does the SELLER guarantee compliance with local legislation applicable to the USER when accessing the Website from other countries.
LEGAL NOTICE
552 Rue Antoine Pissard
74700 SALLANCHES
France
Who are we?
Our website address is: https: //harmandi.com/
Use of personal data collected
Contact forms
Cookies
If you leave a comment on our site, you will be asked to save your name, e-mail address and website in cookies. This is only for your convenience, so that you don’t have to enter this information if you leave another comment later. These cookies expire after one year.
If you have an account and log on to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It contains no personal data and will be deleted automatically when you close your browser.
When you log in, we will set a number of cookies to record your login information and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.
Embedded content from other sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other sites behaves in the same way as if the visitor were visiting that other site.
These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded contents if you have a logged-in account on their website.
Statistics and audience measurement
Use and transmission of your personal data
The personal data collected from users is used to provide and improve the Platform’s services and to maintain a secure environment. The legal basis for processing is the performance of the contract between the user and the Platform. More specifically, the uses are as follows:
– access and use of the Platform by the user ;
– managing the operation and optimization of the Platform ;
– implementation of user assistance ;
– verification, identification and authentication of data transmitted by the user ;
– personalize services by displaying advertisements based on the user’s browsing history and preferences;
– prevention and detection of fraud, malware and security incident management ;
– management of any disputes with users ;
– sending commercial and advertising information, according to the user’s preferences;
– organization of the conditions of use of the Payment Services.
Data storage periods
For users who register on our site (where possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information.
The rights you have over your data
Pursuant to the regulations applicable to personal data, users have the following rights:
- Right of access: users may exercise their right of access to their personal data by writing to the following e-mail address. In this case, before exercising this right, the Platform may request proof of the user’s identity in order to verify its accuracy.
- The right of rectification: if the personal data held by the Platform is inaccurate, they may request that the information be updated.
- Data deletion rights: users may request the deletion of their personal data, in accordance with applicable data protection laws.
- The right to limitation of processing: users may request the Platform to limit the processing of personal data in accordance with the assumptions provided for by the RGPD.
- The right to object to data processing: users may object to their data being processed in accordance with the assumptions set out in the RGPD.
- The right to portability: they can request that the Platform return the personal data they have provided to it, so that it can be transferred to a new Platform.
You can exercise this right by contacting us at the following address:
info@creatifwood.com
Sharing personal data with third parties
Personal data may be shared with third-party companies exclusively within the European Union, in the following cases:
– when the user uses payment services, the Platform works with third-party banking and financial companies with which it has signed contracts;
– when the user publishes publicly accessible information in the Platform’s free comment areas;
– when the user authorizes a third-party website to access his/her data;
– when the Platform uses the services of service providers to provide user support, advertising and payment services. These service providers have limited access to user data for the purposes of providing these services, and are contractually obliged to use it in accordance with the provisions of the applicable regulations on the protection of personal data;
– if required by law, the Platform may transmit data in order to pursue claims against the Platform and to comply with administrative and judicial proceedings;
Further information
How we protect your data
Procedures in the event of a data leak
Third-party services that send us data
Automated marketing and/or profiling operations using personal data
Display information on sectors subject to specific regulations
LEGAL INFORMATION
The website: https://hobby-at-home.com/
Website
Publication manager: STE HARMANDI
Contact: info@creatifwood.com
Website host
The https://harmandi.com/ website is hosted by www.ukraine.com.ua
Data collection
CNIL declaration no.: In the process of being registered
Any personal information collected on the site is used by the publisher primarily to manage relations with you, and where applicable to process your orders. It is recorded in the Publisher’s customer file, and the file thus compiled from personal data is declared to the CNIL.
In accordance with the provisions of the French Data Protection Act no. 78-17 of January 6, 1978, as amended, you are hereby informed that the Publisher automatically processes your personal data, in particular when you connect to the Site or fill in online forms. You have the right to access, question, modify and delete information concerning you, at any time, by contacting the Editor either directly on the Site under the heading “Contact us”, or by post at the following address: 552 Rue Antoine Pissard, 74700 SALLANCHES, France , by e-mail: info@creatifwood.com or by telephone: 09 87 67 09 85.
The information collected may be communicated to third parties bound to the Publisher by contract for the performance of subcontracted tasks necessary for the management of your account and without your consent. You may object to this transfer by expressing your refusal to our contact mentioned above.
In the event of a proven infringement of legal or regulatory provisions, this information may be communicated at the express request of the judicial authorities.
When certain information is compulsory in order to access specific functionalities of the Site, the Publisher will indicate this compulsory nature at the time of data entry.
Cookies
The Site may automatically collect standard information such as Login Information. Any information collected indirectly will only be used to monitor the volume, type and pattern of traffic using this Site, to develop the design and layout of the Site and for other administrative and planning purposes and generally to improve the service we provide to you. You may visit the Site by disabling this option in your browser settings.
Respect for intellectual property
All trademarks, photographs, texts, comments, illustrations, images (animated or not), video sequences, sounds, as well as all computer applications that may be used to operate the Site, and more generally all elements reproduced or used on the Site, are protected by the intellectual property laws in force.
They are the full and complete property of the Publisher or its partners, unless otherwise specified. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the Publisher, is strictly forbidden. The fact that the Publisher does not initiate proceedings as soon as it becomes aware of such unauthorized use does not constitute acceptance of said use and waiver of prosecution.
Only use for private purposes within a family circle is authorized. Any other use constitutes counterfeiting and/or infringement of related rights, punishable under the French Intellectual Property Code.
The reproduction of all or part of this content requires the prior authorization of the Publisher or the holder of the rights to this content.
Hypertext links
The Site may contain hypertext links giving access to other websites published and managed by third parties and not by the Publisher. The Publisher may not be held directly or indirectly liable in the event that said third-party sites do not comply with legal provisions.
Hypertext links to the Site may only be created with the prior written authorization of the Publisher.
Applicable law
This site and these legal notices are governed by French law.